Order Cancellation Policy

We strive to make the cancellation process simple and customer-friendly. Please review the policy below.

1. Cancellation Prior to Shipping
Orders that have not yet been shipped can be canceled free of charge. Once your request is confirmed, a full refund will be processed.

2. Cancellation After Shipping
If your order has already been shipped, it cannot be canceled. After receiving the product, you may initiate a return request in line with our return procedures.

3. Refund Processing
Timeframe: Refunds are processed within 1–5 business days after approval.
Method: Refunds are issued to the original payment method used at checkout.

4. Contact Us
For any questions or assistance regarding cancellations, please reach out to our customer service team at any time.